Privacy Policy for Altiora Ability Therapy and Educational Center

This Privacy Policy is effective as of May 30, 2025.

The Information We Collect

This notice applies to all information collected or submitted on the Altiora Ability Therapy and Educational Center website, through our forms, or during the provision of our services. On some pages, you can enroll in programs, make requests, write comments, submit information via contact/support/intake forms, and register to receive marketing materials and updates. The types of personal information collected can include:

Name
Address
E-mail address
Phone number
IP Address (if interacting with our website)
Website URL (if relevant to your interactions)
Credit/Debit Card Information (for payment processing)
Information relevant to therapy and educational services (e.g., developmental history, learning needs, with appropriate consent)

Information We Share

We do not share your information or data with third parties except in the following limited circumstances:

To facilitate clients in making credit/debit card or other electronic payments.
To deliver and help us track our marketing and advertising content (where applicable and with consent).
To manage our client communication and support services to you.
To help us track website usage and effectiveness (e.g., through analytics).
With our trusted service providers, such as cloud hosting services, under strict confidentiality and data processing agreements that comply with high levels of confidentiality and best practice in privacy and security standards. We regularly review these standards and practices.

We also may have to share information or data in order to:

Meet any applicable law, regulation, legal process, or enforceable governmental request.
Enforce applicable policies, including investigation of potential violations.
Detect, prevent, or otherwise address fraud, security, or technical issues.
Protect against harm to the rights, property, or safety of our clients, the public, Altiora Ability Therapy and Educational Center, and/or as required or permitted by law.

How We Use Information

Examples of how we may use Personal Data include:

To process payments for services rendered.
To respond to inquiries and provide client support and services.
To develop new programs or services.
To send communications regarding our services, updates, or informational content (with your consent where required).
To improve or modify our Services.
To conduct aggregate analysis and develop insights that enable us to operate, protect, make informed decisions, and report on the performance of our center.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Disabling and Enabling Cookies

If you use our website, you have the ability to accept or decline cookies by modifying the settings on your browser. Please note that declining cookies may affect your ability to use certain features of our website.

Our Commitment to Children’s Privacy

Protecting the privacy of children is especially important. For that reason, we collect and maintain information from those we know are under 13 (or a higher age if stipulated by local law) only with verifiable parental consent. Our services are designed for children and families, and we handle their data with the utmost care and in accordance with applicable laws. If you believe we have collected information from a child without appropriate consent, please contact us immediately at privacy@altioraability.com.

How to Access or Correct Your Information

You can access your personally identifiable information that we collect and maintain by emailing privacy@altioraability.com. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.

Your Rights

Depending on your jurisdiction, you may have certain legal rights concerning your personal information. These may include the right to:

Obtain information about whether we hold personal information about you.
Access the personal information we hold about you.
Obtain correction, update, amendment, or deletion of your personal information in appropriate circumstances.

Some of these rights may be subject to some exceptions or limitations. We will respond to your request to exercise these rights within a reasonable time (and in all cases within the timeframe stipulated by applicable law, typically 30 days of receiving a request).

Rights which you may be entitled to include:

Data access rights
Right to restrict processing
Right of Rectification
Right to Erasure (Right to be Forgotten)
Right to object to processing
Right to withdraw consent (where processing is based on consent)
Data portability rights

Changes to Our Privacy Policy

We may make changes to this Privacy Policy from time to time. We will identify the changes we have made on this page or by providing notice on our website. In circumstances where a change will materially alter the way in which we collect or use your personal information or data, we will send a notice of this change to our clients or post a prominent notice.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at privacy@altioraability.com.